When did shopping become tiresome?
Why don't they make summer weight slacks in summery colors for women who don't always want capris?
When is the weather going to stabilize so that the furnace and air conditioner aren't both running within a few days' time?
Why is a social calendar blank for weeks, then 3 parties occur on the same day?
I have plenty more questions, but I doubt there are answers to any of them.
Some are gravely serious questions that we all ponder from time to time, but others just fall in the "what the heck" category where your expression is somewhere between confused and angry. Would you like an example?
Southeast Michigan doesn't have a plethora of furniture stores. I can't say that Art Van has a monopoly, but that chain is the prevalent store in this area. Hubby and I went there last Monday to look at a mattress, box spring and frame for our bedroom at the cottage. The cottage isn't that far from here, but it is on an island. Deliveries to the island aren't scheduled there as frequently (by any store) as they would be to our home in suburbia. We know and understand that.
Our first question was about a possible delivery date. We were hoping to find a store that could deliver the goods by Friday of last week. We were told a delivery wasn't possible until a date later in June. Ok, thank you for your time. But wait! As soon as the salesperson sensed she was losing a possible sale, we could miraculously be squeezed into Friday's schedule.
We tried out a few mattresses. It may have been nice to discuss something privately but the salesperson hovered over us like a 16 year old who anticipates getting the car keys. We liked a mattress that wasn't marked as being on sale. She was sorry about that. Ok, thank you for your time. But wait....she disappeared and quickly returned, assuring us she could give us a sale price on this set. Another miracle!
We began the write up process with me giving her our billing address, the delivery address, a contact number, etc. Hubby stepped out of the store to take a phone call. While he was outside, the saleswoman and I headed to the back of the store to pay for the purchase at a cashier's window. I had my driver's license and credit card out of my wallet, ready to go.
Are you ready for this?
They were going to need hubby there to close the deal. Why? I have my credit card right here. "They" had been doing business with him. Huh? What "they"? It was one salesperson and
I gave her all the info! I am normally a quiet person but I'm pretty sure my volume was turned up as I explained that this (holding my card) was
MY credit card in
MY name and they could charge the purchase to me or rip up all the paperwork.
Lo and behold, the third miracle of the day! They charged the bed to my credit card.
The bed was delivered and assembled in record time Friday afternoon. It is comfortable and we are happy with it. When we returned home this week, there was thank you from our salesperson for the "sleep solution" we purchased. When did a mattress and box spring become a sleep solution? And guess how the thank you was addressed? Yep, it came in hubby's name.
This isn't my first disappointing experience with Art Van, but it is my last. I will fly to Timbuktu and hand carry furniture home before I'll ever step inside any one of their 30+ stores again.